Payroll Process

From Requirements to Records

A structured payroll workflow designed around worker information, payment cycles, approved hours, and administrative reporting. Each stage is confirmed per engagement. Scope, suitability, and deliverables are agreed before work begins.

Submit Payroll Requirements

The enquiry process begins with submitting your payroll requirements via the employer enquiry form. This allows Apex Service Management Limited to review whether the engagement is suitable and what the scope may include.

Typical inputs at this stage

  • Business type and sector
  • Workforce size and worker types
  • Current payroll process overview
  • Preferred payment frequency
  • Preferred start timeline

Confirm Worker Details

Worker onboarding information is collected and organised per the agreed process. Worker details, assignment information, and payroll setup requirements are confirmed before processing begins.

Typical inputs at this stage

  • Worker names and contact information
  • Assignment or contract details
  • Start dates and assignment periods
  • Worker payment references
  • Any required onboarding documentation

Set Payment Frequency

Payment cycle frequency is confirmed per engagement. Whether weekly, fortnightly, or monthly, the payment frequency is agreed before payroll processing begins and documented as part of the engagement scope.

Typical inputs at this stage

  • Weekly, fortnightly, or monthly cycles
  • Pay period start and end dates
  • Any specific cycle requirements
  • Multiple site or client arrangements
  • Custom cycle requirements

Receive Approved Hours / Timesheets

Approved timesheets and hours records are received per the agreed submission process. Timesheets are reviewed, recorded, and organised as inputs to the payroll coordination workflow for the relevant pay period.

Typical inputs at this stage

  • Completed timesheets per worker
  • Approved hours and shift records
  • Assignment period confirmation
  • Any overtime or variation records
  • Authorisation confirmation

Coordinate Payroll Processing

Payroll processing coordination is handled per the agreed payment cycle. Worker records, approved hours, and payroll inputs are organised and processed. Specific deductions, adjustments, and variations are handled per the agreed scope.

Typical inputs at this stage

  • Confirmation of any changes to worker details
  • Any deduction or adjustment information
  • Absence or variation records
  • Any specific worker payment notes
  • Authorisation for the pay run

Provide Records / Reporting

Payroll summaries, worker records, and employer-facing reports are prepared and provided per the agreed deliverables. Reporting format and frequency are confirmed as part of the engagement scope.

Typical inputs at this stage

  • Payroll summary per pay period
  • Worker pay records
  • Employer-facing payroll report
  • Payment period documentation
  • Administrative records per scope

Support Payroll Queries

Worker and employer payroll queries are routed via the dedicated email contact. Queries are reviewed and responded to individually. Query types, response processes, and escalation routes are confirmed per engagement.

Typical inputs at this stage

  • Worker payroll queries routed via email
  • Employer query handling
  • Record request responses
  • Assignment query resolution
  • Ongoing payroll communication
Why Scope Matters

Every Payroll Engagement is Confirmed Individually

Payroll requirements vary significantly between businesses, agencies, and worker types. Setting scope clearly at the start ensures that deliverables, timelines, payment cycles, and worker information requirements are understood before work begins.

Scope confirmed before work begins

Requirements, deliverables, limitations, and timelines are agreed and documented per engagement.

Payment cycles agreed individually

Weekly, fortnightly, or monthly cycle arrangements are confirmed per business and worker requirements.

Worker details confirmed per engagement

Worker information, onboarding documentation, and assignment details are organised per agreed process.

Reporting and records confirmed

Payroll report format, delivery frequency, and record types are agreed as part of the engagement scope.

Query process agreed

Worker and employer query routes, response processes, and escalation paths are confirmed per engagement.

Subject to suitability review

All engagements are subject to suitability review. Not all enquiries can be accommodated. Requirements are assessed individually.

All payroll services are subject to scope confirmation, suitability review, and agreed deliverables. Apex Service Management Limited does not provide legal, tax, or compliance advice. Payment cycles, reporting, and deliverables are confirmed individually per engagement.

Ready to Start Your Payroll Enquiry?

Submit your requirements, workforce details, and payment cycle needs. Scope, suitability, and deliverables are confirmed before work begins.