Payroll Query Guidance for Workers & Contractors
Workers, contractors, and temporary staff with payroll-related questions can contact Apex Service Management Limited by email. Include your worker reference, assignment details, and query information to help ensure an efficient response.
Email Your Payroll QueryInformation to Include in Your Query
Including the right information helps Apex Service Management Limited review and respond to your payroll query efficiently.
Your Full Name
First name and surname as registered in your payroll records.
Agency or Employer Name
The name of the recruitment agency or employer you work through.
Worker or Assignment Reference
Your worker reference number, assignment number, or contract reference if available.
Relevant Pay Period
The specific pay period or payment date your query relates to.
Query Description
A clear description of the payroll question, issue, or information request.
Supporting Information
Any relevant pay information, documents, or details that support your query — if available.
Payroll Query Email Address
[email protected]Include your name, agency or employer name, worker reference, relevant pay period, and query description. Queries are reviewed and responded to individually.
Submit a Worker Query Online
Fill in the form below with your payroll query details. Alternatively, email [email protected] directly.
Your query information will be used only to review and respond to your payroll question. See our Privacy Policy.
Frequently Asked Worker Query Questions
Common questions about submitting and resolving payroll queries through Apex Service Management Limited.
Employer Payroll Enquiries
Are you an agency, staffing business, or employer looking to submit a payroll enquiry? Use the employer enquiry form.